FAQs

We're absolutely thrilled you've chosen our cashews to send as a gift! What a thoughtful gesture! Our delightful cashews are truly the perfect treat for any occasion, and with your custom note, your recipient is sure to feel extra special.

Rest assured, we never include a receipt or price in any gift package—all order confirmations head straight to your email.

Adding your personal touch is a breeze! Just look for "OPTIONAL FREE CUSTOM GIFT NOTE" in your cart on the right side of the page.

And if you're adding a gift box and want to make it extra festive with a gift band, here's how: First, select "ADD A GIFT BOX & GIFT NOTE," then "ADD A GIFT BAND," and finally, choose the occasion you're celebrating from the list of drop down menu for the perfect finishing touch!

We truly want you to be absolutely delighted with your cashews order!  Just  contact us here or [email protected]  with your order number, and we'll happily assist!

To ensure everyone's safety and adhere to food health regulations, we're unable to accept returns, even for unopened packages. But don't worry, just connect with us, and we'll focus on finding a sweet solution for you!

Oh no! We're so sorry to hear your order was returned. We definitely want you to enjoy your cashews as soon as possible! If your package made its way back to us due to a shipping issue, please just contact us here  or at [email protected] for assistance with a speedy reshipment. We're happy to help get those sweet treats to you!

THANK YOU for your cashews order! We're absolutely thrilled you chose us for your sweet cravings! We put a lot of love into preparing and dispatching your goodies super fast, which means once your package is in its final processing stage or has shipped, it's already zooming its way to you, and we can't alter the course.

However, if your order is still with us and you need to make a change, contact us here  or email us right away at [email protected] ! Pop in your order number and the intended delivery address, and we'll do our very best to help you before it ships out! We're dedicated to ensuring you get exactly what you're dreaming of!

To track your order, click here You will need your order number. 

You will receive an email from us the day your order ships, it will include the tracking number for your order. If for some reason you do not receive a tracking email, please send us an email at [email protected] and we will send you the information.

Yes absolutely! Just click the “Request a Free Catalog” link in the website footer and fill out the form with all the requested information. We’ll send your catalog immediately!

Thanks so much for your interest in our cashews – we're happy to help!

You can easily find all the ingredient details for each delicious item directly on its product page. Just look for the "Ingredients" tab, and you'll find everything you need to know there!

Our products are processed in a facility that also handles peanuts, tree nuts (including almonds, pecans, walnuts, and hazelnuts), soy, dairy, and wheat. While we take precautions to minimize cross-contact, we cannot guarantee that our products are free from trace amounts of these allergens. If you have a severe allergy, please consult with your physician before consuming.

Great news! Our delicious cashews stay wonderfully fresh for 3-6 months when stored just right. Yes! Refrigeration extends freshness, and freezing can keep them good for up to a year or more without affecting taste. Simply tuck them away in a cool and dry place, and you'll have delightful treats ready to enjoy whenever a craving strikes!

What a great question – thank you for your interest in our cashews! We're always happy to help you find the perfect treat.

You'll be pleased to hear that our cashews are gluten-free; however, they are processed in a facility that may contain gluten. 

While honey-roasted cashews may seem vegan, they are not. Our honey-roasted cashews are not vegan because they contain real honey.

Raw, roasted, and seasoned cashews are typically vegan. However, glazed and chocolate-covered cashews may contain dairy or honey, so always check the ingredients list.

Thank you so much for choosing to shop with us for your cashews – we're absolutely delighted to have you!

We want to make your checkout as smooth as our cashews, so we happily accept all major credit cards, plus convenient options like ShopPay, PayPal, Google Pay, Apple Pay, and more!

We love helping you create wonderful gifting moments! That's why we never include any pricing information with our orders, ensuring your thoughtful gifts arrive perfectly, without revealing the cost.

Get ready for a sweet treat! Delivery timing is based on the shipping method you selected at checkout. We partner with the best to make sure your order gets to you fresh and perfect. Just a heads-up that PO Box deliveries might take a tiny bit longer, but trust us, they're worth the wait!

No, each address is required to be a part of its own order.

Right now, we're happily shipping our delicious cashews across the U.S. and its Territories! And here's something exciting: our team is actively working towards making international shipping a reality, with a goal to bring our cashews to even more doorsteps around the world by 2026! We can't wait to share our treats with you, no matter where you are!

Yes, absolutely! We'd be delighted to help you schedule a future delivery date for your cashews order, up to 6 weeks in advance!

It's super easy to do: Once you're on the checkout page, just look for the "Shipping Method" section. From there, simply click on "Schedule a Future Delivery Date" and choose your preferred day right from the calendar.

If you need any help at all along the way, please don't hesitate to reach out! We're always here to assist and happy to help make your cashews experience perfect. Just drop us a line at [email protected]!

We're absolutely thrilled for all the upcoming Holidays and fully committed to getting your orders to you swiftly! We're proud to ship fast and fresh, ensuring that even during the busiest Holiday Season, your treats will be delivered right on time and exactly when desired. You can count on us!

We’ll send you a link that will help you reset your password. Click here

G.O.A.T. Foods, which stands for "Greatest of All-Time," is the parent company behind eight specialty online stores. We offer a curated selection of gourmet confections, snacks, and baked goods, with each store dedicated to a specific treat:

licorice.com | pretzels.com | caramels.com | chocolate.com | taffy.com | cupcakes.com | truffles.com | cookies.com | cashews.com

Every product is made in small batches, packaged to impress, and ships fast and fresh. We also offer the option to schedule delivery for a specific date, making us a great choice for holiday gifts.

Join over a million food lovers who have discovered the quality of our products. When you visit any of our eight stores, be sure to check out the G.O.A.T. Club for exclusive benefits. We're confident you'll agree that we offer the greatest food gifts of all time.

The G.O.A.T. Club is a membership program offered by G.O.A.T. Foods that provides exclusive benefits across all our brands. For a small annual fee of $9.95, members receive:

• Free standard shipping on every order, with no minimum purchase required.

• Free 2-day rush shipping during major holidays

• Early access to new product launches, ensuring members can shop before items potentially sell out.

• First access to new brand launches, keeping members informed about upcoming additions to the G.O.A.T. Foods family.

Right here: https://cashews.com/pages/rewards-page

To ensure your credit applies on your purchase, please make sure you are logged into your account before completing your order. When logged in, any applicable Membership credits will automatically be applied to your purchase at checkout. 

If you’re not signed in, the system won’t be able to recognize and apply the credit. If you need assistance with logging into your account, feel free to reach out to our customer support team.

Absolutely not, one membership will apply across all G.O.A.T. Foods brands:

• licorice.com
• pretzels.com
• caramels.com
• chocolate.com
• taffy.com
• cupcakes.com
• truffles.com
• cookies.com
• cashews.com

Make a lasting impression by customizing your gift with your company logo or a heartfelt gift message. Choose from a selection of best-selling products or gift boxes, which are sure to fit any occasion!

Order a wider variety of products through: edibleswag.com  and  Contact Us Here 

As a leader in the gourmet world - we now bring our delicacies to any organization for gifting needs.

Choose between our family of 7 gourmet brands for employee gifts, swag, events & more.

To ensure that we can provide you with the most relevant information regarding our wholesale program, we kindly request you email us at [email protected] or Connect Here with some additional details about your business.

Please include the name and nature of your business, (including whether it's a retail store, an online shop, a restaurant, or another type of establishment). 

We look forward to learning more about your business and exploring the possibilities of working together.